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Anti-Money Laundering
External FAQs | India AML

1. What is the India AML - Customer Due Diligence requirement?

India regulator mandates identity and address proof documents for users of online banking application specifically from money laundering perspective. For these users, we need the identity and address proof documents.

2. Please provide the regulator's circular.

Link to the circular as below:
https://rbidocs.rbi.org.in/rdocs/notification/PDFs/18MDKYCD8E68EB13629A4A82
BE8E06E606C57E57.PDF


3. What are the documents to be submitted?

  a) Identity Proof and Address Proof

    o  Valid Passport with complete address mentioned
    o  National ID Card or any equivalent ID containing address recognized as a valid identity document
    o  For Indian Citizens
        - Driving License with complete address mentioned
        -  Aadhar Card issued by Unique Identification Authority of India,
        -  Voter ID Card issued by Election Commission of India
    o  For Foreign Nationals - Provided that in case the "Officially Valid Documents" (OVD) submitted by a foreign national does not contain the details of address, in such case the documents issued by the Government departments of foreign jurisdictions and letter issued by the Foreign Embassy or Mission in India shall be accepted as proof of address

  b) Photograph

Note:

  -  Documents (Identity Proof and Address Proof) should be OSVed by Citi Employee (Branch / RM / PSM etc) and should mention "Original Seen & Verified" or documents should be Notarized.
  -  In case documents are in Non-English Language, respective country team should translate and confirm on name and address
  -  Client should mention CitiDirect Client Definition where the user belongs while submitting documents.

4. Which users need to submit this identity & address proof documents?

Users that intend to authorize / release India account payments are required to submit the same.

5. Can a Citibanker certify the document?

Yes, the document can be certified by a Citibanker as well marked "Original Seen & Verified"

6. What is the address to courier the original documents to Citi India?

It can be dispatched to the below address along with details of the SafeWord card of each user for whom documents are being sent.

Domestic Account Services Unit
Citibank N.A.
4th Floor, Fort House
Fort, Mumbai - 400001
India
022-40195694

Please use attached checklist to provide additional details of CitiDirect BE User and documents submitted.
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