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CitiDirect Online Banking - Support News
Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. Our goal is to meet your needs by giving you access to news and information about CitiDirect and our support team.
Support News
* Release Support Quick Reference Cards Click this link for Administrator Rights Requirements and technical support for downloading CitiDirect updates.
CitiDirect Online Banking - Access Denied or Sign-on Errors Did you receive an error message when accessing CitiDirect? Click the link to find out how to sign on when you receive an error message.
Important Update for Automated File and Report Delivery users. Consistently failed file export and report schedules will be moved to the CitiDirect Repair Required queue.
Learning Center Registration Click this link for instructions on how to register for the CitiDirect Learning Center.
Reporting Requirement for CitiDirect Requires Adobe® Acrobat® Reader®. See Software requirements, use this link; and if you need to upgrade, use this link.